Examination: June and December Yearly.
Course Duration Per Stage: 6 months
NOTE: Candidates must be registered and paid-up Student Registration fee of the Institute before undertaking the examinations.
Results and certificates are issued approximately four weeks from receipt of candidates’ answer scripts. Full details of exam dates are sent to CICRM Approved Centres.
Stage 1
Certificate in Customer Care
Entry Requirements: WAEC, NECO, GCE
| Student Registration Fees
Exams fee for Certificate Stage (N2,500 per Subjects) |
N14,500
N15,000 |
| Total Fee Payable by New Student with Exams fees | N26,500 |
———————————————————————————————————————————————————————————————–
Stage 2
Diploma in Customer Service
Entry Requirements: Diploma/ND
| Total Fee Payable by New Student (Exemption fees N2,000 per subject for certificate stage and Registration Fees included)
Total Fee Payable by Old Student (N3,000 Per Subjects) |
N41,500
N15,000 |
Method of Payment: Payment could be made into the Institute Bank Account as follows:
Bank: Access Bank Plc
Account Name: Chartered Institute of Customer Relationship Management
Account No.: 0006609089
————————————————————————————————————————————————————————————————
Stage 3
Graduate/Higher Diploma in Customer Service
Entry Requirements: HND/B.Sc in Non Management/Social Sciences Courses
| Total Fee Payable by New Student (Exemption fees N3,000 per subject for Diploma stage and Registration fees included)
Total Fee Payable by Old Student |
N56,500
N20,000 |
Method of Payment: Payment could be made into the Institute Bank Account as follows:
Bank: Access Bank Plc
Account Name: Chartered Institute of Customer Relationship Management
Account No.: 0006609089
—————————————————————————————————————————————————————————————————-
Final Stage:
PGD in Customer Relationship Management
Entry Requirements: HND/B.Sc in Non Management/Social Sciences Courses
| Total Fee Payable by New Student (Exemption fees N4,000 per subject for Graduate Diploma stage and Registration Fees included)
Total Fee Payable by Old Student |
N76,500
N25,000 |
Method of Payment: Payment could be made into the Institute Bank Account as follows:
Bank: Access Bank Plc
Account Name: Chartered Institute of Customer Relationship Management
Account No.: 0006609089
Examination Closing Dates:
Candidates entering for examinations must ensure that their completed examination entry forms and fees reach the Institute at least four weeks before the date of the examinations. Examination time tables indicate the closing date for receipt of entries for each sitting.