Chartered Institute of Customer Relationship Management

The Customer Service Training Institute, USA
The Customer Service Training Institute is a United States based on-line provider of Customer Service Training manuals and products. CSTI has over 35 years experience in Customer Service.
Customer Service Institute of Canada, Canada

The Customer Service Institute of Canada (CSI Canada) a national membership organization that champions the exchange of knowledge and experience, creates opportunities through lectures, forums, seminars, education programs, awards and conferences for members to learn the latest information and technologies, as well as promoting the Canadian customer service industry’s professional standards.